What to do if you Forgot the Password?
#What to do if you Forgot the Password?
Go to Ociety Log In page:
https://app.ociety.com/login
Click on “Forgot Password”.
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/image_1k3fgvj.png)
Enter the email address that you used to claim/create a venue and click "Continue"
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-7_949gs0.png)
After the “Success” notification, please check your inbox for the next steps.
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-8_2xfe1n.png)
Follow the link in the email you've got from Ociety:
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-9_1rj91gx.png)
Enter your new password, and confirm it.
Click on “Change password” button:
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-10_1yee14b.png)
You will be redirected to the Ociety Log In page. Try logging in again with your new password.
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-11_bnv5k3.png)
Go to Ociety Log In page:
https://app.ociety.com/login
Click on “Forgot Password”.
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/image_1k3fgvj.png)
Enter the email address that you used to claim/create a venue and click "Continue"
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-7_949gs0.png)
After the “Success” notification, please check your inbox for the next steps.
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-8_2xfe1n.png)
Follow the link in the email you've got from Ociety:
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-9_1rj91gx.png)
Enter your new password, and confirm it.
Click on “Change password” button:
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-10_1yee14b.png)
You will be redirected to the Ociety Log In page. Try logging in again with your new password.
![](https://storage.crisp.chat/users/helpdesk/website/4f13dc58bad52000/thumbnailimage-11_bnv5k3.png)
Updated on: 12/07/2023
Thank you!